Frequently Asked Questions

01. Common Questions

How does my personal AI learn or train?

Stack and train data from various sources: There are three ways to stack; messaging with oneself, messaging with others, and stacking messages from integrations. Use all three to enable your AI to learn from a wide range of inputs and provide you with a more personalized experience. You can also jump into natural conversations via DMs and lounges with your friends and family, and your personal AI will automatically learn based on your messages.

What can I do with my personal AI?

Connect continuously with the people and ideas in your world.

  1. Stay connected with everyday AI messaging: Message friends, family, and colleagues anywhere, anytime using AI Copilot (auto-draft) and AI Autopilot (auto-reply).
  2. Grow your personal AI: Take advantage of Personal AI integrations. Your personal AI trains continuously on all your historical memories, knowledge, and experiences. The more it knows, the better it can recall information and represent you when messaging with Copilot and Autopilot.
  3. Group chat with Lounges: Enjoy continuous AI messaging when group chatting in lounges with all your favorite people.
  4. Create your own unique AI Profiles. Your AI is yours to curate. Have different AI Profiles for all your unique passions and knowledge areas.

What is personal AI

A personal AI is a digital version of your mind that continuously learns from your personal knowledge and experiences and has your unique personality and style. Your model receives individual pieces of information from you to create a unique dataset. This information may come from your messages, account integrations, or other content that you provide to your personal AI.

02. Billing Questions

How much does Personal AI cost?

You can view the different pricing options at personal.ai/pricing.

03. Product Questions

How do I log in with Apple on the webapp or desktop app?

Signing up and logging in with Apple is only available on our iOS application. To login on the webapp or desktop app, you can take the following steps:

1. On app.personal.ai/login click the Log in with Email button.

2. Enter the email address associated with your Apple login.

3. Check that email for a verification code.

4. Enter the code sent to your email address.

This should log you in on the webapp and desktop apps. We are working on bringing the apple login to all devices.

Please let us know if you have any questions about logging in by emailing us at support@personal.ai

Who has access to a user's personal AI data?

A user's personal AI data is private and not shared with any third parties.

How can users invite others to chat with their personal AI once it's trained?

Users can invite friends or peers to chat after training their personal AI by using the invite feature, or creating a lounge (Group Chat) and inviting a friend to the lounge.

What should users do when they want to add memories to their AI?

Users should type full paragraphs when adding memories to their AI. Their personal AI will automatically stack properly formatted paragraphs to the  memory stack.

What does stack or stacking refer to? (Saving memories)

The shortened version of Memory Stack. Also, this word can be an action meaning 'save memories to your Memory Stack.'

What is a personal score?

Shown as a percentage, it represents the accuracy and authenticity of a message created by your personal AI based on your available information.

What is an AI domain?

Your AI domain is the address where you and other people can interact with your personal AI. Think of it as your personal AI's homepage. You can publicize your Branded Personal AI page, and people can message you by visiting the domain.

What is a memory stack?

The collection of your memory blocks is called your memory stack. The memory stack page of your application is where you explore all your recorded memories.

What is a memory block?

A memory block is a stored thought, event or information that constitutes the building elements of your personal AI's knowledge. They are individual pieces of information that are stored in your personal AI.

What type of files can I upload?

You can upload the following file types: .pdf, .docx, .md, and .txt. Files must be under 10MB to upload.